I received the call at 2:44pm...Which I didn't pick up.

get recordedcall where no one answers and asks me to call back. When I call back I hold and no one ever picks up

I didn't answer the call. The caller never left a voicemail either.

they call me 3 am didnt leave an massage.

This number is currently active. They are a third-party vendor for Verizon Wireless. Automated system dials off of that number which is why you get the daily, annoying but legal most places, phone call that disconnects after a ring (usually if you have a ringbacktone that it assumes is an answering machine). If you call back you can get a real person. They are offering an early upgrade with renewal... a legit offer that I verified and one that should also arrive to your email from the Verizon Address if you have that notification preference. You can be removed from their call list by asking. Hope this helps others.